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Privacy Policy & Terms of Service

Privacy Policy

Last updated: June 2026

Welcome to IMOTIF. Your privacy is important to us. This Privacy Policy explains how IMOTIF Co., Ltd. (“IMOTIF”, “we”, “our”, or “us”) collects, uses, stores, and protects your information when you use our website, products, and services.

By accessing or using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

Including but not limited to:

  • Name
  • Company name
  • Email address
  • Phone number
  • Job title
  • Business information
  • Project requirements
  • Information submitted through contact forms, demo requests, or support requests

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Referral URLs
  • Website usage behavior
  • Cookies and analytics data

1.3 Product & Service Data

For services such as ERP implementation, cloud services, AI automation, and DocsPrep, we may process business-related documents or operational data solely for service delivery purposes.

We do not claim ownership of customer data.

2. How We Use Your Information

We use collected information to:

  • Provide and improve our services
  • Respond to inquiries and support requests
  • Deliver demos, consultations, and proposals
  • Improve website performance and user experience
  • Analyze service usage and trends
  • Send important service-related communications
  • Maintain security and prevent fraud
  • Comply with legal obligations

We do not sell your personal data to third parties.

3. Cookies & Analytics

Our website may use cookies and analytics tools such as:

  • Google Analytics
  • Meta Pixel
  • Search Console
  • SEO and performance monitoring tools

These technologies help us understand user behavior and improve our website experience.

You may disable cookies through your browser settings.

4. Data Sharing

We may share information with trusted third-party providers only when necessary for business operations, including:

  • Cloud hosting providers
  • ERP or SaaS infrastructure providers
  • Payment processors
  • Email and communication platforms
  • Analytics providers

All third parties are expected to maintain appropriate security and confidentiality standards.

5. Data Retention

We retain personal information only as long as necessary for:

  • Service delivery
  • Legal compliance
  • Business operations
  • Security and audit purposes

When data is no longer required, we securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information against:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction
  • Loss or misuse

However, no internet transmission or storage system can be guaranteed as 100% secure.

7. International Data Transfer

Depending on the services used, your information may be processed or stored in countries outside Thailand through global cloud infrastructure providers.

We take reasonable measures to ensure appropriate protection standards are maintained.

8. Your Rights

Depending on applicable laws, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent
  • Object to certain processing activities

To exercise these rights, please contact us.

9. Third-Party Services

Our website may contain links to third-party websites or integrations. IMOTIF is not responsible for the privacy practices or content of external websites.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

IMOTIF Co., Ltd.
Website: IMOTIF
Email: contact@imotif.io

Terms of Service

Last updated: May 2026

These Terms of Service (“Terms”) govern your access to and use of IMOTIF’s website, products, and services.

By using our services, you agree to these Terms.

1. Services

IMOTIF provides services including but not limited to:

  • ERP implementation and consulting
  • Odoo implementation services
  • AI automation solutions
  • Cloud and infrastructure services
  • SaaS products such as DocsPrep
  • Software development and system integration

Service scope may vary depending on agreements, proposals, or contracts.

2. Use of Website & Services

You agree not to:

  • Use services for unlawful purposes
  • Attempt unauthorized access to systems
  • Interfere with service operations
  • Upload malicious software or harmful content
  • Violate intellectual property rights

We reserve the right to suspend access for misuse or security concerns.

3. Intellectual Property

Unless otherwise stated:

  • All website content, branding, graphics, software, and materials belong to IMOTIF or respective licensors.
  • Customers retain ownership of their own uploaded business data and documents.

No content may be copied, distributed, or reproduced without permission.

4. Project & Service Limitations

Implementation timelines, features, integrations, and deliverables may depend on:

  • Customer requirements
  • Third-party systems
  • Infrastructure readiness
  • Scope agreements
  • Licensing limitations

Custom development estimates are subject to change based on project complexity.

5. SaaS Services

For SaaS platforms such as DocsPrep:

  • Service availability may vary due to maintenance or infrastructure issues.
  • Features may evolve over time.
  • Fair usage limits may apply based on subscription plans.

We reserve the right to modify, improve, or discontinue features when necessary.

6. Limitation of Liability

To the maximum extent permitted by law, IMOTIF shall not be liable for:

  • Indirect or consequential damages
  • Business interruption
  • Data loss
  • Profit loss
  • Third-party service failures
  • Delays outside reasonable control

Users are responsible for maintaining backups and operational safeguards.

7. Confidentiality

We understand that client information may contain sensitive business data.

IMOTIF will use reasonable efforts to maintain confidentiality and protect client information in accordance with applicable agreements and security practices.

8. Third-Party Platforms

Some services may involve third-party platforms such as:

  • Odoo
  • AWS
  • Google Cloud
  • Microsoft
  • Payment gateways
  • Marketplace integrations

IMOTIF is not responsible for outages, policy changes, or limitations caused by third-party providers.

9. Termination

We reserve the right to terminate or suspend access to services if users:

  • Violate these Terms
  • Misuse systems
  • Engage in illegal or harmful activities
  • Fail to comply with payment obligations

10. Governing Law

These Terms shall be governed by the laws of Thailand.

11. Contact

For questions regarding these Terms, please contact:

IMOTIF Co., Ltd.
Website: IMOTIF
Email: contact@imotif.io